OZ-E-ARTCRAFT PRIVACY STATEMENT

OZ-E-ARTCRAFT PTY LTD respects your privacy and adheres to the requirements of privacy legislation as it applies from time to time.

Any details that you give to us via phone, e-mail or our website may be added to our database in order to assist us in improving our client services.  Our database may be used from time to time to send you information which we believe may be of interest to you such as newsletters, product information and invitations to our events.

We will not provide your details to others unless we have your consent or in other limited circumstances identified in our privacy policy. 

If you would like your information removed from our database, updated on our database, or if you have any questions in relation to the way we collect, store or use your details please contact OZ-E-ARTCRAFT via e-mail (enquiries@ozeartcraft.com.au) or fax (+61 7 3286 2930) between 9.00am and 5.00pm (GMT + 10:00hrs) Monday to Friday.

Alternatively, you can write to OZ-E-ARTCRAFT at Post Office Box 1380, Cleveland 4163 Queensland Australia.

OZ-E-ARTCRAFT PRIVACY POLICY

OZ-E-ARTCRAFT is committed to providing you with the highest levels of customer service. This includes protecting your privacy. OZ-E-ARTCRAFT is bound by the Privacy Act 1988, which set out a number of principles concerning the protection of your personal information.

Following is the information that the Privacy Act requires us to communicate to all of our customers. We recommend that you keep this information for future reference.

OZ-E-ARTCRAFT, is an Australian company established under, and regulated by, the Corporations Act 2001. OZ-E-ARTCRAFT owns and manages the OZ-E-ARTCRAFT website at http//www.ozeartcraft.com.au and may collect and store personal information that your provide to it via its website.

Personal information held by OZ-E-ARTCRAFT may include your name, date of birth, current residential and/or work address, telephone/mobile phone number, e-mail address, bank account or credit card details, and your OZ-E-ARTCRAFT personal identification number or password. We also hold details of your OZ-E-ARTCRAFT services including purchases, uploads, and downloads, including their status.
 
If you choose not to provide personal information, we may not be able to provide you with the services you require, or a high level of service.

OZ-E-ARTCRAFT collects personal information in a number of ways, including:
directly from you, when you provide information by phone or e-mail, or in documents such as the registration and order forms that you can lodge using our website.

OZ-E-ARTCRAFT may collect personal information from third parties such as our related companies, carriage service providers, insurance providers, credit reporting agencies or your representatives when legally required to do so.

We may also collect personal information from publicly available sources of information, and from our own records of how you use our services.

Your personal information may be used in order to:

1. provide you with the services you require;
2. administer and manage those services, including charging, billing and collecting debts;
3. inform you of ways the services provided to you have been improved;
4. conduct appropriate checks for credit-worthiness and for fraud;
5. research and develop our services;
6. gain an understanding of your information and communication needs in order for us to provide you with a better service;
7. maintain and develop our business systems and infrastructure, including testing and upgrading of these systems and our website.

Your personal information is also collected to promote and market other services which we consider may be of interest to you. If you do not wish us to contact you regarding other services please contact OZ-E-ARTCRAFT via e-mail (enquires@ozeartcraft.com.au) or phone (+61 7 0408 088 298).

For the purposes set out above we may disclose your personal information to organisations outside OZ-E-ARTCRAFT. The organisations to which we disclose information include:

1. outsourced service providers who manage the services we provide to you, including:
1. customer enquiries and database/website maintenance;
2. mailing systems;
3. billing and debt-recovery functions;
4. information technology services;
5. market research;
6. carriage service providers; and
7. insurance providers.
2. your representatives (eg. your authorised representatives or legal advisers);
3. artists from whom you purchase works using our services;
4. purchasers to whom you sell your works using our services;
5. credit-reporting and fraud-checking agencies;
6. credit providers for credit related purposes such as creditworthiness, credit rating, credit provision and financing;
7. our professional advisers, including our accountants, auditors and lawyers;
8. government and regulatory authorities and other organisations, as required or authorised by law;
9. organisations involved in:
1. a transfer/sale of all or part of our assets or business; and
2. managing our corporate risk and funding functions.

OZ-E-ARTCRAFT takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date.

However, the accuracy of that information we hold depends to a large extent on the information you provide.

That's why we recommend that you:

1. let us know if there are any errors in your personal information; and
2. keep us up to date with changes to personal information such as your name or address.

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

OZ-E-ARTCRAFT reserves the right to charge a fee for searching for, and providing access to, your information.

If you have any questions in relation to privacy, please contact OZ-E-ARTCRAFT via e-mail (enquires@ozeartcraft.com.au) or phone (+61 7 0408 088 298) between 9.00am and 5.00pm (GMT + 10:00hrs) Monday to Friday. Alternatively, you can write to OZ-E-ARTCRAFT at Post Office Box 1380 Cleveland 4163 Queensland Australia.